Please bear in mind that this is a festival event and as such will be on uneven surfaces. It is always worth checking weather conditions on the day and making any adjustments to equipment you may need to bring with you for your convenience and comfort.

We provide a free personal assistant ticket to people who may need personal help from a trusted assistant at the event.

This is a simple process following the points below:

1. Order a ticket (from Ticket Arena here) in the same name as is shown on the proof of disability document.

2. Send your proof of disability document (photo/scan by email) which can include current Disabled Living Allowance document, PIP or equivalent

3. We would then provide you with an equivalent grade ticket, be that Standard or VIP.

You need to email the details through to mail@slamminevents.com

Rights of admittance reserved. This event is for over 18s only.

To enter the event you must be aged 18 or over. Everyone must present a valid ID when they arrive. The only accepted forms of ID are a valid, in date, passport, driving license or home office approved proof of age card that clearly displays the pass hologram. Full details are available here.

The bars will operate a challenge 25 system. If you look under 25, you will be asked to provide valid photo ID proving you are 18 or over. Please take it as a compliment and if you’re lucky enough to look under 25, make sure you bring your photo ID with you.

Photocopies or birth certificates will not be accepted and are not valid forms of photo ID.

Please do not come without your valid photo ID even if you are over 18, as you may be turned away if you cannot prove your age.

The event running times are 7pm – 6am

Last entry is at midnight

There is a strict no re-entry policy on the day

The clocks do not change at Westfest. Please do not adjust your watches until you leave Westfest, unfortunately there is no magic extra hour

For security reasons, all Westfest ticket holders will be subject to searches at entry to the event. Please be patient if there are queues, and please cooperate with any security requests and all searches.

We have put in place all necessary measures to maximise public safety, working closely with the authorities. You can also play your part in keeping Westfest safe and secure by reading the following text on restrictions and prohibited items.

Restrictions and prohibited items.

In order to facilitate the security, safety and comfort of all patrons, Westfest reserves the right in its reasonable discretion to conduct security searches of persons, clothing, bags and all other items on entry and exit, and to confiscate items which may cause danger or disruption to the Event with no refunds (please note that we are not responsible for any prohibited items or other items that we deem inappropriate or unsafe that are confiscated), these items include:

- Anything illegal or offensive.
- Food & drink. There are a variety of licensed bars and catering open throughout the event.
- Illegal Substances and New Psychoactive Substances (Legal Highs) Westfest takes any drug use very seriously, including the use of nitrous oxide inside or outside the event, and anyone found in possession of drugs may face prosecution.
- NO Glass or aerosols, including bottles. For perfume please consider using a Refillable Travel Perfume Atomiser Spray Bottle, these are available on popular online stores like Amazon.
- Seats and chairs
- Large bags are not allowed to be taken into the festival. Small bags are allowed with the dimensions of 30cm x 42cm (A3 size) nothing bigger please.
- Umbrellas and parasols.
- Tents and gazebos, tables, BBQs, stoves and gas canisters.
- Banners and flags with sticks/poles.
- Animals, with the exception of assistance dogs, are not permitted at any time within any areas of the site.
- Dangerous or hazardous items eg. knives, scissors, flares, fireworks, lighter fuel, aerosols, spray cans, air horns, klaxons or similar, laser pens.
- Chinese lanterns and Fireworks.
- Bicycles, skateboards and scooters.
- Any other items not included in the above list that we consider to be unsafe or pose a risk to public safety and/or security.
- You are allowed to bring prescribed medication on site when accompanied by a doctor’s note or valid medical certificate - please ask for medics when you enter the search.

NONE! We will have plenty of fast-serve bars and caterers that will be serving a whole range of food & beverages, so don't worry...

Free water is available on the bars when requested.

There will be cash machines on site. However, to avoid queues, we recommend bringing all the cash you expect to need for the day with you when you arrive. Cards will be accepted at some of the event bars.

Please contact support@ticketarena.co.uk.

Yes there will be lockers. They can be booked here.

Please be aware that strobe lighting and smoke effects will be used at this event and that loud music can damage your hearing.

Please note that all tickets are non refundable and non exchangeable.

For tickets purchased directly from the Westfest website, please note payments will show on your card statement as ‘TicketArena’.